Store and Printing Manufacturer Returns Policy

NB: Our printing manufacturing company, Printful, does not accept returns for BUYERS REMORSE - wrong size and/or colour chosen, or for change of mind.

You are purchasing print-on-demand, custom products via our Australian store for easy transaction, but from the custom printing company, as they provide the final product, therefore their return policy and our Australian law below, is the policy and law you agree to upon purchasing.

AUSTRALIAN CONSUMER LAW - PRINT ON DEMAND

Change of Mind: Under Australian law, we are not legally required to offer refunds for buyer's remorse. It is standard in print-on-demand to state that items are made to order and cannot be returned or exchanged for incorrect sizing, colour choice or change of mind.

Defects and Errors: If an item arrives damaged, misprinted, or defective, Printful will send a free replacement. Customers are required to submit photos of the issue to Simone Quinn, within 30 days of delivery. ‍

Printful will review the claim. If approved, they print and ship a replacement item at no extra cost.

Return Address: Do not list your personal address as the return address. Printful routes returns to their closest facility. Unclaimed returns sent to Printful are donated to charity after 30 days.